HOPAX GROUP Supplier Code of Conduct
HOPAX Group (Taiwan HOPAX Chemicals Mfg. Co. Ltd. and its subsidiaries) (hereinafter referred to as “HOPAX”) is committed to corporate sustainable development, we are fully aware that operating strategy must consider the influence and impact on society and the environment when pursuing the Company's continuous growth. HOPAX’s vision is " Innovation, Sustainable Development, and Contribution to Human Society "
HOPAX invites all supply partners to work together on sustainability and demonstrate common beliefs of the vision with the formulation of HOPAX’s supplier code of conduct (hereinafter referred to as the “Code”). At the same time, to the extent of what the supply chain complying with this standard will be one of HOPAX's evaluation of purchasing decisions.
The Code refers to relevant international initiatives and regulations, including the Responsible Business Alliance Code of Conduct (RBA Code of Conduct ), ILO Code of Practice in Safety and Health, ISO 14001, OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict- Affected and High Risk Areas and Universal Declaration of Human Rights etc., which is applicable to all suppliers, contractors, subcontractors, and service providers that provide products and services of the Company, its subsidiaries, and the Company's influential joint venture companies.
The Code is made up of five sections. Sections A, B, and C outline standards for Labor, Health and Safety, and the Environment, respectively. Section D adds standards relating to business ethics; Section E outlines the elements of an acceptable system to manage conformity to this Code.
- LABOR
Suppliers are committed to uphold the human rights of workers, and to treat them
The labor standards are:
- Human rights risk assessment
The supplier shall conduct human rights risk assessment/due diligence, establish investigation procedures for all relevant staff in operating activities, regularly assess the degree of risk, including major human rights issues (such as working hours, maternity protection, etc.) and affected persons (such as: Direct and indirect labor, service providers, etc.), and formulate action plans and mitigation measures. Additionally, the supplier shall provide the remedial measures in response to human rights incidents.
- Freely Chosen Employment
Forced, bonded (including debt bondage) or indentured labor, involuntary or exploitative prison labor, slavery or trafficking of persons is not permitted. This includes transporting, harboring, recruiting, transferring, or receiving persons by means of threat, force, coercion, abduction or fraud for labor or services. There shall be no unreasonable restrictions on workers’ freedom of movement in the facility in addition to unreasonable restrictions on entering or exiting company provided facilities including, if applicable, workers’ dormitories or living quarters. As part of the hiring process, all workers must be provided with a written employment agreement in their native language that contains a description of terms and conditions of employment. Foreign migrant workers must receive the employment agreement prior to the worker departing from his or her country of origin and there shall be no substitution or change(s) allowed in the employment agreement upon arrival in the receiving country unless these changes are made to meet local law and provide equal or better terms. All work must be voluntary, and workers shall be free to leave work at any time or terminate their employment without penalty if reasonable notice is given as per worker’s contract. Employers, agents, and sub-agents’ may not hold or otherwise destroy, conceal, or confiscate identity or immigration documents, such as government-issued identification, passports, or work permits. Employers can only hold documentation if such holdings are required by law. In this case, at no time should workers be denied access to their documents. Workers shall not be required to pay employers’ agents or sub-agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.
- Young Workers
Child labor is not to be used in any stage of manufacturing. The term “child” refers to any person under the age of 16(according to Article 44 of Taiwan's Labor Standards Act, the definition may be adjusted according to the local law which the factory located in), or under the age for completing compulsory education, or under the minimum age for employment in the country, whichever is greatest. Suppliers shall implement an appropriate mechanism to verify the age of workers(apply to the oldest legally age in laws). The use of legitimate workplace learning programs, which comply with all laws and regulations, is supported. Workers under the age of 18 (Young Workers) shall not perform work that is likely to jeopardize their health or safety, including night shifts and overtime. Suppliers shall ensure proper management of student workers through proper maintenance of student records, rigorous due diligence of educational partners, and protection of students’ rights in accordance with applicable laws and regulations. Suppliers shall provide appropriate support and training to all student workers. In the absence of local law, the wage rate for student workers, interns, and apprentices shall be at least the same wage rate as other entry-level workers performing equal or similar tasks. If child labor is identified, assistance/remediation is provided.
- Working Hours
Studies of business practices clearly link worker strain to reduced productivity, increased turnover and increased injury and illness. Working hours are not to exceed the maximum set by local law. Further, a workweek should not be more than 60 hours per week, including overtime, except in emergency or unusual situations. Workers shall be allowed at least one day off every seven days.
- Wages and Benefits
Compensation paid to workers shall comply with all applicable wage laws, including those relating to minimum wages, overtime hours and legally mandated benefits. In compliance with local laws, workers shall be compensated for overtime at pay rates greater than regular hourly rates. Deductions from wages as a disciplinary measure shall not be permitted. For each pay period, workers shall be provided with a timely and understandable wage statement that includes sufficient information to verify accurate compensation for work performed. All use of temporary, dispatch and outsourced labor will be within the limits of the local law.
- Humane Treatment
There is to be no harsh and inhumane treatment including any violence, sexual violence, sexual harassment, sexual abuse, corporal punishment, mental or physical coercion, bullying, public humiliation or verbal abuse of workers; nor is there to be the threat of any such treatment. Disciplinary policies and procedures in support of these requirements shall be clearly defined and communicated to workers.
- Non-Discrimination/Non-Harassment
Suppliers should be committed to a workplace free of harassment and unlawful discrimination. Companies shall not engage in discrimination or harassment based on race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, political
affiliation, union membership, covered veteran status, protected genetic information or marital status in hiring and employment practices such as wages, promotions, rewards, and access to training. Workers shall be provided with reasonable accommodation for religious practices. In addition, workers or potential workers should not be subjected to medical tests, including pregnancy or virginity tests, or physical exams that could be used in a discriminatory way.
- Freedom of Association
In conformance with local law, Suppliers shall respect the right of all workers to form and join trade unions of their own choosing, to bargain collectively and to engage in peaceful assembly as well as respect the right of workers to refrain from such activities. Workers and/or their representatives shall be able to openly communicate and share ideas and concerns with management regarding working conditions and management practices without fear of discrimination, reprisal, intimidation or harassment.
9.Dismissal
Without specific legal reasons, workers shall not be dismissed arbitrarily, unless there is a serious violation of work regulations or operational constraints. Workers shall not be dismissed due to race, color, gender, marital status, family factors, pregnancy, religion, political orientation, ancestry, social origin, union membership, participation in union activities, complaints to employers, etc.
B. HEALTH and SAFETY
Suppliers recognize that in addition to minimizing the incidence of work-related injury and illness, a safe and healthy work environment enhances the quality of products and services, consistency of production and worker retention and morale. Suppliers also recognize that ongoing worker input and education are essential to identifying and solving health and safety issues in the workplace.
Recognized management systems such as ISO 45001 and ILO Guidelines on Occupational Safety and Health were used as references in preparing the Code and may be useful sources of additional information.
The health and safety standards are:
- Occupational Safety
Worker potential for exposure to health and safety hazards (chemical, electrical and other energy sources, fire, vehicles, and fall hazards, etc.) are to be identified and assessed, mitigated using the Hierarchy of Controls, which includes eliminating the hazard, substituting processes or materials, controlling through proper design, implementing engineering and administrative controls, preventative maintenance and safe work procedures (including lockout/tagout), and providing ongoing occupational health and safety training. Where hazards cannot be adequately controlled by these means, workers are to be provided with appropriate, well-maintained, personal protective equipment, and educational materials about risks to them associated with these hazards. Reasonable steps must also be taken to remove pregnant women and ‘nursing mothers from working conditions with high hazards, remove or reduce any workplace health and safety risks to pregnant women and nursing mothers, including those associated with their work assignments, and provide reasonable accommodations for nursing mothers.
- Emergency Preparedness
Potential emergency situations and events are to be identified and assessed, and their impact minimized by implementing emergency plans and response procedures including emergency reporting, employee notification and evacuation procedures, worker training, and drills. Emergency drills must be executed at least annually or as required by local law, whichever is more stringent. Emergency plans should also include appropriate fire detection and suppression equipment, clear and unobstructed egress, adequate exit facilities, contact information for emergency responders, and recovery plans. Such plans and procedures shall focus on minimizing harm to life, the environment, and property.
- Occupational Injury and Illness
Procedures and systems are to be in place to prevent, manage, track and report occupational injury and illness including provisions to: encourage worker reporting; classify and record injury and illness cases; provide necessary medical treatment; investigate cases and implement corrective actions to eliminate their causes; and facilitate return of workers to work.
- Industrial Hygiene
Worker exposure to chemical, biological, and physical agents is to be identified, evaluated, and controlled according to the Hierarchy of Controls. If any potential hazards were identified, suppliers shall look for opportunities to eliminate and/or reduce the potential hazards. If elimination or reduction of the hazards is not feasible, potential hazards are to be controlled through proper design, engineering, and administrative controls. When hazards cannot be adequately controlled by such means, workers are to be provided with and use appropriate, well-maintained, personal protective equipment free of charge. Protective programs shall be ongoing and include educational materials about the risks associated with these hazards.
- Physically Demanding Work
Worker exposure to the hazards of physically demanding tasks, including manual material handling and heavy or repetitive lifting, prolonged standing and highly repetitive or forceful assembly tasks is to be identified, evaluated and controlled.
- Machine Safeguarding
Production and other machinery shall be evaluated for safety hazards. Physical guards, interlocks and barriers are to be provided and properly maintained where machinery presents an injury hazard to workers.
- Sanitation, Food, and Housing
Workers are to be provided with ready access to clean toilet facilities, potable water and sanitary food preparation, storage, and eating facilities. Worker dormitories provided by the Suppliers or a labor agent are to be maintained to be clean and safe, and provided with appropriate emergency egress, hot water for bathing and showering, adequate lighting heat and ventilation, individually
secured accommodations for storing personal and valuable items, and reasonable personal space along with reasonable entry and exit privileges.
- Health and Safety Communication
Suppliers shall provide workers with appropriate workplace health and safety information and training in the language of the worker or in a language the worker can understand for all identified workplace hazards that workers are exposed to, including but not limited to mechanical, electrical, chemical, fire, and physical hazards. Health and safety related information shall be clearly posted in the facility or placed in a location identifiable and accessible by workers. Training is provided to all workers prior to the beginning of work and regularly thereafter. Workers shall be encouraged to raise any health and safety concerns without retaliation.
9) Natural Disaster Risk Mitigation
Suppliers shall be aware of the natural disasters, such as earthquakes, droughts, floods, typhoons, etc. relevant to its facilities, and assess their likelihood and impact of personnel injury, property damage, and operational disruptions. The risks should be mitigated through establishing hardware protection, developing emergency response procedures, training and drills, and conducting emergency plans.
C. ENVIRONMENTAL
Suppliers recognize that environmental responsibility is integral to producing world- class products. Suppliers shall identify the environmental impacts and minimize adverse effects on the community, environment, and natural resources within their manufacturing operations, while safeguarding the health and safety of the public. Recognized management systems such as ISO 14001 and the Eco Management and Audit System (EMAS) were used as references in preparing the Code and may be a useful source of additional information.
The environmental standards are:
- Environmental Permits and Reporting
All required environmental permits (e.g. discharge monitoring), approvals and registrations are to be obtained, maintained and kept current and their operational and reporting requirements are to be followed.
- Pollution Prevention and Resource Reduction
Emissions and discharges of pollutants and generation of waste are to be minimized or eliminated at the source or by practices such as adding pollution control equipment; modifying production, maintenance and facility processes; or by other means. The use of natural resources, including water, fossil fuels, minerals and virgin forest products, is to be conserved or by practices such as modifying production, maintenance and facility processes, materials substitution, re-use, conservation, recycling or other means.
- Hazardous Substances
Chemicals and other materials posing a hazard to humans or the environment are to be identified, labelled and managed to ensure their safe handling, movement, storage, use, recycling or reuse and disposal.
- Solid Waste
Suppliers shall implement a systematic approach to identify, manage, reduce, and responsibly dispose of or recycle solid waste (non-hazardous).
- Air Emissions
Air emissions of volatile organic chemicals, aerosols, corrosives, particulates, ozone depleting substances, and combustion byproducts generated from operations are to be characterized, routinely monitored, controlled, and treated as required prior to discharge. Ozone-depleting substances are to be effectively managed in accordance with the Montreal Protocol and applicable regulations. Suppliers shall conduct routine monitoring of the performance of its air emission control systems.
- Materials Restrictions
Suppliers are to adhere to all applicable laws, regulations and customer requirements regarding prohibition or restriction of specific substances in products and manufacturing, including labeling for recycling and disposal.
- Water Management
Suppliers shall implement a water management program that documents, characterizes, and monitors water sources, use and discharge; seeks opportunities to conserve water; and controls channels of contamination. All wastewater is to be characterized, monitored, controlled, and treated as required prior to discharge or disposal. Suppliers shall conduct routine monitoring of the performance of its wastewater treatment and containment systems to ensure optimal performance and regulatory compliance.
- Energy Consumption and Greenhouse Gas Emissions
Suppliers are to establish a corporate-wide greenhouse gas reduction goal. Energy consumption and all relevant Scopes 1 and 2 greenhouse gas emissions are to be tracked, documented, and publicly reported against the greenhouse gas reduction goal. Suppliers are to look for methods to improve energy efficiency and to minimize their energy consumption and greenhouse gas emissions.
9) Biodiversity, prevents any deforestation activities, or land conservation: Suppliers shall protect or promote natural habitats, biodiversity or soil management to avoid nutrient loss, erosion and land pollution. These include A) managing biodiversity risk by setting targets to offset any loss (net-zero loss) or achieve a net positive impact on biodiversity; B) prohibiting suppliers from operating in sites containing globally or nationally important biodiversity ; C) With regards to our operating sites, product design and development, and raw material procurement, the
Company conducts risk assessments for biodiversity and deforestation, and takes measures to avoid, minimize, restore, and offset the impacts on biodiversity.; D) Land protection work, including contour farming, mulching and other technologies, crop rotation etc.
D. ETHICS
To meet social responsibilities and to achieve success in the marketplace, Suppliers and their agents are to uphold the highest standards of ethics including:
- Business Integrity
The highest standards of integrity are to be upheld in all business interactions. Suppliers shall have a zero tolerance policy to prohibit any and all forms of bribery, corruption, extortion and embezzlement.
- No Improper Advantage
Bribes or other means of obtaining undue or improper advantage are not to be promised, offered, authorized, given or accepted. This prohibition covers promising, offering, authorizing, giving or accepting anything of value, either directly or indirectly through a third party, in order to obtain or retain business, direct business to any person, or otherwise gain an improper advantage. Monitoring and enforcement procedures shall be implemented to ensure compliance with anti-corruption laws.
- Disclosure of Information
All business dealings should be transparently performed and accurately reflected on Suppliers’ business books and records. Information regarding suppliers labor, health and safety, environmental practices, business activities, structure, financial situation and performance is to be disclosed in accordance with applicable regulations and prevailing industry practices. Falsification of records or misrepresentation of conditions or practices in the supply chain are unacceptable.
- Intellectual Property
Intellectual property rights are to be respected; transfer of technology and know- how is to be done in a manner that protects intellectual property rights; and, customer and supplier information is to be safeguarded.
- Fair Business, Advertising and Competition
Standards of fair business, advertising and competition are to be upheld.
- Protection of Identity and Non-Retaliation
Programs that ensure the confidentiality, anonymity and protection of supplier and employee whistleblowers are to be maintained, unless prohibited by law. Suppliers should have a communicated process for their personnel to be able to raise any concerns without fear of retaliation.
- Responsible Sourcing of Minerals
Suppliers shall adopt a policy and exercise due diligence on the source and chain of custody of the tantalum, tin, tungsten, cobalt and gold in the products they manufacture to reasonably assure that they are sourced in a way consistent with the Organisation for Economic Co-operation and Development (OECD) Guidance for Responsible Supply Chains of Minerals from Conflict Affected and High-Risk Areas or an equivalent and recognized due diligence framework.
- Privacy
Suppliers are to commit to protecting the reasonable privacy expectations of personal information of everyone they do business with, including suppliers, customers, consumers, and employees. Suppliers are to comply with privacy and information security laws and regulatory requirements when personal information is collected, stored, processed, transmitted, and shared.
- Avoiding Conflicts of interest
Suppliers should avoid any possible conflict of interest when trading with HOPAX. Conflicts of interest, such as situations that a HOPAX employee or a close relative (parent, child, spouse or sibling) is a significant investor or shareholder in Supplier (as non-publicly traded stock). Excessive or over frequent socializing with HOPAX business contacts may also create a conflict of interest, or the appearance of a conflict of interest. Social contact must be within the range of accepted cultural business norms. If a potential conflict is discovered, Supplier should report such incident immediately to HOPAX and take corrective actions to prevent from any possible misconduct which may be caused.
10) Prohibition of unauthorized subcontracting
If Suppliers receive a request from a HOPAX’s employee to procure from or subcontract from a specific third party, please report it immediately to HOPAX via tinalu@hopax.com.tw
11) Comply with the contract
HOPAX expects suppliers to perform contracts and purchase orders by itself. Supplier shall not assign the rights or delegate or subcontract the duties under the contracts or purchase orders without HOPAX's consent. Suppliers shall not provide any products or services to HOPAX without a properly executed supply contract or purchase order.
12)Follow import and export regulations
Suppliers should know and follow all laws and regulations related to the shipping, handling and transportation of products to or on behalf of HOPAX. This includes source country export and customs laws, destination country import and customs laws, paying all duties and taxes required by laws and following local transportation laws. Procedures and training will be provided to employees and contracted service providers to ensure compliance with the aforementioned regulations.
E. MANAGEMENT SYSTEMS
Suppliers shall adopt or establish a management system whose scope is related to the content of this Code. The management system shall be designed to ensure: (a) compliance with applicable laws, regulations and customer requirements related to the Suppliers’ operations and products; (b) conformance with this Code; and (c) identification and mitigation of operational risks related to this Code. It should also facilitate continual improvement.
The management system should contain the following elements:
- Company Commitment
A corporate social and environmental responsibility policy statements affirming Suppliers’ commitment to compliance and continual improvement, endorsed by executive management and posted in the facility in the local language.
- Management Accountability and Responsibility
The Suppliers clearly identifies senior executive and company representative[s] responsible for ensuring implementation of the management systems and associated programs. Senior management reviews the status of the management system on a regular basis.
- Legal and Customer Requirements
A process to identify, monitor and understand applicable laws, regulations and customer requirements, including the requirements of this Code.
- Risk Assessment and Risk Management
A process to identify the legal compliance, environmental, health and safety and labor practice and ethics risks associated with Suppliers’ operations. Determination of the relative significance for each risk and implementation ofappropriate procedural and physical controls to control the identified risks and ensure regulatory compliance
- Improvement Objectives
Written performance objectives, targets and implementation plans to improve the Suppliers’ social and environmental performance, including a periodic assessment of Suppliers’ performance in achieving those objectives.
- Training
Programs for training managers and workers to implement Suppliers’ policies, procedures and improvement objectives and to meet applicable legal and regulatory requirements.
- Communication
A process for communicating clear and accurate information about Suppliers’ policies, practices, expectations and performance to workers, suppliers and customers.
- Worker Feedback, Participation and Grievance
Ongoing processes, including an effective grievance mechanism, to assess employees’ understanding of and obtain feedback on or violations against practices and conditions covered by this Code and to foster continuous improvement. A safe environment must be provided for employees to make complaints and opinions without fear of retaliation. "
- Audits and Assessments
Periodic self-evaluations to ensure conformity to legal and regulatory requirements, the content of the Code and customer contractual requirements related to social and environmental responsibility.
- Corrective Action Process
A process for timely correction of deficiencies identified by internal or external assessments, inspections, investigations and reviews.
- Documentation and Records
Creation and maintenance of documents and records to ensure regulatory compliance and conformity to company requirements along with appropriate confidentiality to protect privacy.
12) Supplier Responsibility
A process to communicate Code requirements to suppliers and to monitor supplier compliance to the Code.
The Vendor agrees the Pledge will apply to all its affiliated companies. If any of its affiliated companies violates any term of the Pledge, the Vendor and its affiliated companies shall be responsible for all the compensations stipulated in the Pledge.
If the Vendor violates any legal regulation or any term in the Pledge, HOPAX shall have the rights to immediately cease, terminate, or annul its transaction relationship with the Vendor and the Vendor shall be responsible for all the consequential damage incurred to HOPAX in addition to paying HOPAX a penalty equal to 50 times or more the value of the bribery or improper benefits. The Vendor agrees that any disputes resulting from the Pledge will be governed by the laws of the Republic of China and subject to the jurisdiction of the Kaohsiung District Court in Taiwan as the court of first instance.